• Leading organizational change;
• Understanding and dealing with different types of resistance;
• Relevant leadership styles in change processes.

Mindsetter is a simulation tool in the field of change management, developed by the Danish company Relation Technologies. More specifically, Mindsetter is geared to developing a more practical understanding of (a) Maurer’s theory on (dealing with) resistance to organisational change, and (b) the design, management and conclusion of change processes (as theorised by Kotter).

Mindsetter distinguishes various specific phases of organisational change and types of resistance. The simulation tool uses several game materials including a computer simulator and a life-size game board, so that progress and the three levels of resistance are made manifest in a powerful way. Mindsetter can be played in a Merger-, Customer Relation Management (CRM) or LEAN-scenario. It is also possible to develop a tailor-made scenario.

An important advantage of Mindsetter is that, after playing the simulation game, participants can continue to play and experiment and learn on their own, as part of the on-line ‘follow-up learning’ programme. This programme offers the option of personally defining the profiles of the non-playing characters – which are the target of change in the simulation – or of associating these characters with employees within your organisation on the basis of personality models.

Mindsetter is an elaborate toolkit (with coaching and life-size game boards and an on-line ‘consultant universe’) that consultants and trainers may also purchase and use to develop their own customised workshops. We organise accreditation workshops periodically and on request.

Number of participants: 4 – 40 (optimum results are with 6 – 25 players)
Duration: minimally one day